Hot tub has no jets at all?
No flow at all means a failed pump, an air lock after a refill, or a clog. The quickest tell: if the pump runs but the jets are dead, suspect an air lock or clog; if the pump is silent, suspect the motor.
from $239 · $69 diagnostic credited to your repair
Listen to the pump — it tells you half the answer
When the jets are completely dead, the very first diagnostic costs nothing: listen to the pump. Whether the motor is running or silent splits the problem cleanly in two, and it's the same check our techs make first. A running pump with no jets points to a flow blockage; a silent pump points to the motor or its power.
If the pump is running but no water moves, the motor is fine and something is stopping the flow from reaching the jets. The classic culprit is an air lock after a drain-and-refill — a trapped pocket of air the pump can't push past, so it spins without pumping. A clog does the same thing: a blocked intake, a jammed impeller, or a closed valve left after service starves the jets even though the motor turns.
If the pump is silent, the flow problem is really a power or motor problem. No hum and no movement means working power isn't reaching the motor — a failed capacitor, a board relay that won't switch, or a burned-out motor. A pump that hums but won't turn sits in between: energized but stalled, usually a start capacitor. We confirm which on site, because the fix ranges from clearing an air lock to replacing the pump.
We'll confirm which for $69 — credited to the repair
What the pump is doing points the way; we verify on site.
Pump runs, no jets — likely…
- An air lock after a recent drain and refill
- A clog at the intake, impeller or filter
- A valve left closed after service
- A pump that's lost prime and is spinning dry
Pump silent — likely…
- A dead start or run capacitor
- A failed relay on the control board
- A burned-out motor with shorted windings
- A humming, stalled motor that can't start
Sort flow from power, then fix the right thing
Diagnose
We note whether the pump runs or is silent, then check for air lock, clogs and valves, or test power, capacitor and motor.
Flat quote
Once the cause is clear, you get the published price up front — the $69 diagnostic credited 100%.
Repair
We clear an air lock or blockage and re-prime, or replace a capacitor, relay, or the pump itself if the motor is gone.
Verify
We confirm every jet runs at full strength and the pump holds prime before we leave.
Most no-flow repairs are completed same-day across Palm Beach County.
Try this before you call
If the pump is running but jets are dead after a refill, you may have an air lock you can clear yourself: top the water, then briefly loosen the pump union to let trapped air escape, or run the jets on high to burp it out. If the pump is silent — or the air lock won't clear — that's the motor or power, and that's our part.
Flat-rate, published up front
A wet-end repair is the low end; a burned-out motor means a jet pump replacement sized to your spa — confirmed at your $69 diagnostic.
Not quite your symptom?
Air lock after a refill
Trapped air stopping the pump from priming.
PumpPump won't turn on
A silent pump from a dead capacitor, relay or motor.
PumpPump hums but won't spin
An energized but stalled motor — usually a capacitor.
PumpLow flow, weak jets
A partial flow loss rather than a full stop.
Answers before you call
No flow means a failed pump, an air lock, or a clog. The fastest clue is the pump itself: if it runs but no water moves, suspect an air lock or blockage; if it's silent, the motor or its power supply is the problem.
A running pump with no flow is usually an air lock after a refill or a clog at the intake or impeller. The motor is fine; the water just can't get through. Burping the air or clearing the blockage restores the jets.
It points to a power or motor fault rather than a simple blockage — a dead capacitor, a board relay that won't switch, or a burned-out motor. We test those on site to find which, since the fix ranges from a cheap part to a pump replacement.
From $239 for a wet-end repair, up to a jet pump replacement if the motor has burned out. Clearing an air lock or clog is part of the diagnostic. You get the flat price before we start.
Same-day across most of Palm Beach County, with a real arrival window rather than a vague all-day wait.
We'll sort flow from power — today.
Flat-rate from $239. Same-day. $69 diagnostic credited to your repair.
Tell us if the pump runs or is silent — we'll call back within the hour
No call center. Just a local, licensed tech who'll find the cause and quote the price before any work.
Quote request sent
We'll call you back within the hour. Hot tub out cold right now? Call us at (561) 555-0143.